Water Softener & Plumbing Services
in OREM, UT
Orem uses a mixed water system, which is important for homeowners to know. According to the city, about 60% of Orem's water comes from surface water, 25% from deep wells, and 15% from mountain springs in Provo Canyon. All these sources are combined in the distribution system.

Hardness data for Orem lands solidly in hard-water territory, with city testing showing hardness ranging from 7 to 25 grains per gallon in city sources and about 5.7 to 9.9 grains per gallon in treated surface water, while outside Utah references commonly place Orem around 14 to 18 grains per gallon overall.
Sharp Water Solutions commonly serves Orem through its Utah County coverage, and Orem is a strong fit because the city combines hard water, multiple source types, and major ongoing infrastructure investment. Orem also says it produced more than 7.9 billion gallons of drinking water in 2023 and now has 22.4 million gallons of emergency storage, which tells you this is a large, actively managed system rather than a simple one-source utility.
Our Services in Orem
- Water softener installation: Help reduce mineral scale and protect plumbing, fixtures, and appliances from Orem’s hard water.
- Water heater repair and replacement: Hard water can leave scale and sediment inside tanks and lines, which can lower efficiency over time.
- Whole-home water filtration: Improve taste and address broader water-quality concerns throughout the house.
- Plumbing repairs: We handle leaks, fixture issues, and general residential plumbing service across Orem.
- Reverse osmosis systems: Add cleaner, better-tasting drinking water right at the kitchen sink.
Why Orem is different
Orem’s source mix is broader than most cities nearby. The city says surface water comes from the Provo River, Deer Creek Reservoir, and Jordanelle Reservoir, while groundwater comes from nine deep wells and two mountain spring sources, with treatment of surface water handled at the Don A. Christiansen Regional Water Treatment Plant.
That kind of blend helps explain why water feel and mineral levels can vary more than homeowners expect from one season or source mix to the next.
Orem is also in the middle of meaningful system upgrades. The city says it has installed automated meter infrastructure for more than 24,000 properties, is building a 10-million-gallon central water tank, and is investing about $20 million in an independent water reuse facility expected to save more than 175 million gallons of fresh water annually.
In plain English, Orem is not standing still; it is actively modernizing its water system while homeowners still deal with the everyday reality of hard water at the tap.
Local tips for Orem homes
Orem’s own homeowner guidance is unusually useful for plumbing service. The city says improperly adjusted pressure reducing valves are a common cause of home pressure problems, recommends flushing water heaters yearly, and notes that homes with backflow devices may need an expansion tank or other backpressure relief setup to handle thermal expansion. That makes Orem a city where scale control and basic plumbing protection really go hand in hand.
The city also puts strong emphasis on cross-connection protection and leak detection. Orem warns that submerged hoses, hose-end fertilizer sprayers, sprinkler connections, and similar setups can create backflow risks, and it says its nearly completed AMI meter project will give customers real-time data and proactive leak alerts through the MyWater portal. That is good news for homeowners, because silent leaks are sneaky little budget goblins.
